Privacy Policy

Le Morne Car Hub - your data, your rights, our responsibility.

1. Introduction

Welcome to Le Morne Car Hub, a car rental aggregator operating at lemornecarhub.com. This Privacy Policy explains how we collect, use, share, retain, and protect personal data when you browse our website, use the booking widget, contact us by email, or make a car rental reservation in Le Morne, Mauritius.

We aim to process only the information needed to provide car rental comparison, reservation support, airport pickup, hotel delivery coordination, insurance options, and customer communication. By using the website, you acknowledge this Privacy Policy.

Last updated: July 2026

2. Data Controller and Contact Details

Company: Le Morne Car Hub
Website: lemornecarhub.com
Email: book@lemornecarhub.com

For privacy questions, access requests, correction requests, or deletion requests, contact us at the email address above. We may ask for information needed to verify your identity before responding to a data-rights request.

3. Personal Data We Collect

Depending on how you use the website and booking service, we may process the following categories of data:

  • Identity data: name, surname, age confirmation, nationality, and driver information required by rental partners.
  • Contact data: email address, phone number, booking communication, support requests, and voucher delivery details.
  • Booking data: pickup and return location, rental dates and times, vehicle class, chosen extras, insurance selection, no deposit or no credit card preferences, and hotel delivery details.
  • Driver eligibility data: driving license information, license country, driving experience, and age category where requested by a rental partner.
  • Payment-related data: booking prepayment status and transaction confirmation. We do not store full payment card numbers on this website.
  • Technical data: IP address, browser, device type, operating system, referrer, pages visited, session duration, and analytics events.
  • Communication data: messages sent to book@lemornecarhub.com, customer support notes, complaints, and responses.

4. How We Use Personal Data

  • To compare car rental offers and show relevant availability for Le Morne, MRU Airport, hotels, and nearby locations.
  • To process booking requests, issue vouchers, coordinate pickup or delivery, and communicate reservation details.
  • To transmit necessary reservation information to the rental company that will provide the vehicle.
  • To provide customer support before, during, and after the rental period.
  • To manage optional services such as child seats, additional insurance, full coverage, extra drivers, or different return locations.
  • To detect abuse, prevent fraud, protect website security, and comply with legal, accounting, and tax obligations.
  • To improve website content, booking usability, SEO performance, and technical reliability through analytics.

5. Legal Bases for Processing

Where GDPR applies, we process personal data based on performance of a contract, steps taken before entering a contract, compliance with legal obligations, legitimate interests in operating and improving the service, and consent where required for optional cookies or marketing-style communication.

6. Booking Widget and Rental Partners

The booking functionality is provided through the LocalRent white-label widget. When you interact with the widget or complete a booking, relevant data may be processed by LocalRent and by the local rental company selected for your reservation. These parties may act as independent controllers or processors depending on the specific service.

Rental partners need enough information to prepare the rental agreement, confirm driver eligibility, arrange vehicle handover, manage security conditions, and provide support. We share only the booking details needed for these purposes.

7. Yandex Metrika and Analytics

We use Yandex Metrika to understand how visitors use the site, detect technical issues, measure page performance, and improve the booking experience. Analytics may collect device information, pages visited, clicks, referrer, approximate location derived from IP address, and session behavior.

You can manage analytics cookies in your browser settings or through tools offered by the analytics provider where available.

8. Cookies and Similar Technologies

Cookies may be used for essential website operation, booking-widget functionality, analytics, security, and remembering interface preferences. Blocking some cookies may affect booking availability or website functionality.

  • Essential cookies: required for page loading, security, and booking steps.
  • Functional cookies: help remember language, dates, or user preferences.
  • Analytics cookies: help measure visits, interactions, and technical performance.
  • Affiliate tracking: may identify that a booking came from lemornecarhub.com so the reservation can be attributed correctly.

9. International Transfers

Because car rental bookings may involve technology providers, analytics providers, and rental partners in different jurisdictions, personal data may be processed outside your country of residence. Where required, appropriate safeguards are used to protect transferred data.

10. Data Retention

We retain personal data only as long as needed for booking management, customer support, legal obligations, accounting, dispute resolution, fraud prevention, and service improvement.

  • Booking records may be kept for the period required by tax, accounting, and legal rules.
  • Email support messages are retained while needed to resolve the request and for a reasonable follow-up period.
  • Analytics data may be stored in aggregated or anonymized form for trend analysis.
  • Data that is no longer required is deleted, anonymized, or securely archived where retention is legally necessary.

11. Data Security

We use reasonable technical and organizational safeguards to protect personal data against unauthorized access, loss, misuse, alteration, and disclosure. These measures include secure connections, limited access, vendor review, and careful handling of reservation information.

No online system is completely risk-free. If you believe your data has been misused through this website, contact us immediately at book@lemornecarhub.com.

12. Your Rights

Depending on applicable law, you may have the right to access, correct, delete, restrict, object to processing, withdraw consent, request portability, and lodge a complaint with a supervisory authority. To exercise these rights, email us with enough information to identify your booking or communication.

13. Children's Data

Our booking services are intended for adults who are legally able to rent a car. We do not knowingly collect personal data from children for direct booking purposes.

14. Third-Party Links

The website may link to Google Maps, LocalRent, partner websites, or external travel resources. We are not responsible for the privacy practices of third-party websites. Review their policies before submitting personal data.

15. Changes to This Privacy Policy

We may update this Privacy Policy when our service, technology, legal duties, or provider relationships change. The updated version will be posted on this page with a revised date.

16. Contact Us

For privacy questions or data requests, contact Le Morne Car Hub at book@lemornecarhub.com. Include your booking reference where relevant so we can locate the correct information.

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